Learn 7 Different And Proven Solutions To Fix Error Message “Your Account Has Been Disabled In The App Store and iTunes” On Your iPhone, iPad, Or iPod touch!
Overview: Are you receiving the error message “Your account has been disabled in the App Store and iTunes” while updating apps on iOS devices? If YES, then you don’t need to bother as there are some solutions that will help you to fix error message “Your account has been disabled in the App Store and iTunes”. So, read this guide until you fix this error message.
Let’s first look at some real user’s practical scenarios then we will know the cause of this error message.
Practical Scenario 1: An iPhone 11 User Not Able To Update Any App Due To This Error Message “Your account has been disabled in the app store and iTunes”
I have found “Your account has been disabled in the app store and itunes” this message when i try to update or download any app. What to do?
Source: Apple Support Community
Practical Scenario 2: An iPhone 6s Getting This Error ‘Your account has been disabled in the App Store and iTunes’ While Trying To Updating Fortnite
When I try to update fortnite it says, ‘Your account has been disabled in the App Store and iTunes’. And it’s not just fortnite, it’s other apps. I have not disabled my account. How do I fix this?
Source: Apple Support Community
So, these are just 2 scenarios, like this, there are various users who are experiencing this error messages due to various reasons. Some of the reasons for this error are mentioned below.
Additional Reading: How To Unlock Disabled iPad Without iTunes
Reasons For Error Message “Your Account Has Been Disabled In The App Store and iTunes”
There could be multiple reasons for this error message. Below, I have mentioned some of them.
- When you have not signed in for a long time then your device may log you out as security.
- If you have entered an incorrect password many times then this also disables your account as Apple provides a finite number of chances to enter the correct password before Apple unlocks you. This is for your security so that others can’t keep guessing and entering your password and they access your account.
- If you have not paid bills for apps and services then this can also cause your account to be disabled.
- When you have multiple Apple devices and you sign into them sometimes when you need them, you try on some devices then Apple will think that you are a hacker and disable your account. To fix this, you need to chat with Apple regarding this matter.
- If you have purchased a lot and after this disputed the charges then your account can be disabled.
So, these were some of the common reasons. Now we will learn the fixes for error message “Your account has been disabled in the Apple Store and iTunes”.
Solution 1: Wait For 24 Hours
If your account is disabled because you have tried the wrong password many times then you should first wait for 24 hours and then try again. In this case, Apple locks you out temporarily. If you continue to enter the incorrect password then your account may be disabled for a longer period of time.
But if the issue is not caused due to this scenario then you need to follow the other solutions.
Additional Reading: iPhone Disabled After Entering Wrong Passcode? Here How To Fix!
Solution 2: Unlock Your Apple ID
If you are unable to remember the correct Apple ID and password then you need to forget it to fix this error message.
Below, follow the steps to do the same.
Step 1: Run https://iforgot.apple.com/ on any web browser.
Step 2: Then enter your Apple ID.
Step 3: Hit on Continue.
Step 4: Now, enter the phone number that you use with your Apple ID.
Step 5: Next, you need to follow the prompts on your iPhone, Mac or other Apple devices to reset your password.
If you are using an iPhone or iPad then you need to enter your 6 digit passcode and then enter a new password in order to change your Apple ID password.
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Solution 3: Check Restrictions
You need to check that there are no restrictions enabled on your iPhone. Some users use restrictions on their devices to disable in-app purchases so that other users can’t make a purchase using your Apple ID account.
So, follow the below steps to check restrictions and how to turn it off if it is enabled.
Step 1: On your iPhone, open Settings and then tap on General.
Step 2: After that, hit on “Restrictions”.
Step 3: Now, enter your restrictions passcode to disable restrictions.
Solution 4: Log Out And Log In Again To Your Apple ID
Another way to fix your account has been disabled in the app store and iTunes is by logging out and then logging again to your Apple ID.
Here, follow the simple steps to do the same.
Step 1: Navigate to Settings > Your Name.
Step 2: Then tap on Sign out at the bottom of the page.
Step 3: After that, enter your Apple ID password to log out.
Step 4: Then re-enter the Settings interface and log in to your Apple ID.
Once you have re-log in to your Apple ID, try to update and install the apps.
Additional Reading: How To Fix Error “Apple Pay Services Are Currently Unavailable”
Solution 5: Reset Your Apple ID Password
You can reset your Apple ID password to fix this issue. And you can do this using your iPhone.
Here are the steps.
Step 1: On your iPhone, launch the Settings app.
Step 2: Then hit on your name banner at the top of the screen.
Step 3: Now, choose “Password & Security”.
Step 4: After that, select “Change Password”.
Step 5: Now, you need to enter the passcode of your iPhone.
Step 6: Then follow the on-screen steps to proceed with the password reset process.
Additional Reading: Apple ID Is Greyed Out? Here How To Bypass
Solution 6: Use Another Device To Access App Store Or iTunes
If you use your iPhone to pen App Store or iTunes and you get that error message then you should try to access it on other Apple devices. You can also try to use any web browser to log in.
Solution 7: Contact Apple Support And iTunes Support
If the above tips are not helping you to fix error message “your account has been disabled in the App Store and iTunes” then lastly you need to contact Apple Support or iTunes Support for help. Here, you can discuss the problem with their customer service and they will provide you with some tips to fix this error message.
Here follow the steps to contact Apple Support.
Step 1: On any web browser, open Apple Support website.
Step 2: Then select “Apple ID”.
Step 3: After that, choose “Disable Apple ID”.
Step 4: Now, set up a call with the Apple Support team. You can also tell them about the issue via online chat or email.
You can also contact iTunes support, here are the steps for that.
Step 1: On your iOS device, run https://support.apple.com/choose-country-region/itunes on any web browser.
Step 2: Now, choose your region so that you will be redirected to your region’s iTunes support page.
Step 3: After that, tap on “Contact Apple Support”.
Step 4: Now, hit on “iTunes Store: Purchasing music, movies, apps, and books.”
Step 5: Choose “Account Management”.
Step 6: Next, select “Account disabled in the App Store and iTunes Store alert.”
Step 7: Now, set up a call with Apple Support.
These are the different fixes for error message “Your account has been disabled in the App Store and iTunes”. It is important for you to fix the error as soon as possible so that you can use Apple services or download and install apps from App Store.
I hope, you have found the best-suited solution from above and solved this issue.
Max Field is a founder of recoveriphone-data.com. He is an iOS lover and loves to write tips, tricks, fixes for errors, data recovery solutions and more related to iOS, iPhone, iPad, iPod touch, iTunes and iCloud.