WhatsApp is one of the famous messaging app right now. Users use this app to send messages, photos, videos, and other stuff. The photos, videos, other media files automatically get saved to our phone’s gallery that helps to easily find the relevant images, videos, and other files.
But some WhatsApp users are complaining that their WhatsApp pictures, videos are not showing in gallery. If you are also going through this problem on your iPhone then read this tutorial. Here, I have discussed why WhatsApp photos and videos are not showing in gallery in iPhone and how to fix this problem.
Let’s first know the reasons why WhatsApp photos and videos are showing in Gallery in iPhone and then we will go ahead to the solutions to fix WhatsApp photos, and videos not showing in gallery in iPhone.
Also Read: Transfer WhatsApp Messages From Android To iPhone Using Google Drive
Why Whatsapp Images And Videos Are Not Showing In Your Gallery In iPhone?
There can be various factors that can cause WhatsApp images, and videos to not show in gallery. Some of them are mentioned below.
- Improperly adjusted app settings.
- Not allowed videos and photos permission in privacy settings.
- Corrupted external SD memory card.
- Loss of cellular and Wi-Fi connection.
- WhatsApp is not updated to latest version.
- Finding the WhatsApp pictures and videos in wrong folder.
- Your iPhone is not updated.
Now that you have a basic understanding of the nature of the problem, we will move on towards the solutions to fix WhatsApp photos and videos are not showing in gallery in iPhone.
Solution 1: Check Update For WhatsApp
You should first check that if there is any new update available for WhatsApp. If yes, then this can also cause create problem in showing Whatsapp images in gallery.
As the apps downloaded from App store on iOS device automatically get updated but if there is any issue then can manually update the app.
To update WhatsApp on your iPhone, follow the below steps.
Step 1: On your iPhone, open the App Store.
Step 2: Then tap on your profile icon.
Step 3: Now, scroll down to see pending updates. Check if WhatsApp is there. If YES, then tap on Update button next to WhatsApp. If you want to update all apps then tap on Update All.
Also Read: How To Recover Deleted or Lost Photos From WhatsApp on iPhone
Solution 2: Restart Your iPhone
You can also just turn off your iPhone and then turn it on. This can also help you to fix dual Whatsapp images not showing in gallery.
To shut down your iPhone, you need to press and quickly release Volume Up button and then the Volume Down button. After this press and hold the Side button. Now, you will see “slide to power off” bar at the top. Slide it to right to turn off your iPhone.
After few minutes turn on your iPhone again and see check the WhatsApp videos and images are showing in gallery or not.
Solution 3: Check WhatsApp Photos And Videos In Correct Folder
Make sure that you are finding the WhatsApp photos and videos in the correct folder. The WhatsApp folder is situated under My Albums category in the Photos app on iPhone.
Solution 4: Allow Photos And Videos Permission In Privacy Settings
If you have mistakenly tap on “Don’t Allow” in the settings menu then the WhatsApp images and videos will don’t save to your gallery. So, check it and if it is don’t allow then allow it.
Here, follow the steps to allow photos and videos permission in privacy settings.
Step 1: On your iPhone, go to Settings.
Step 2: After that, scroll down to Privacy section.
Step 3: Hit on Photos. Here, you will get list of all apps. Among them select WhatsApp.
Step 4: Then, under WhatsApp settings, ensure “All Photos” is selected.
You need to follow the same steps with videos in place of photos to show WhatsApp videos in gallery in iPhone.
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Solution 5: Enable WhatsApp Auto-Save
If you have not enabled the auto-save option on your WhatsApp then the pictures and videos of WhatsApp will not automatically save to your iPhone’s Gallery app or Camera Roll.
To turn on WhatsApp auto-save follow the below steps.
Step 1: On your iPhone open WhatsApp and then hit Settings icon.
Step 2: Then tap on Chats.
Step 3: After that toggle the switch beside Save to Camera Roll.
Solution 6: Check WhatsApp Download Preferences
WhatsApp allows their users to specify what type of media files they want to automatically download and which internet connection will trigger each download.
You can select photo uploads on cellular and Wi-Fi connections but don’t allow video download to Wi-Fi so that you can save data.
To enable this, go to Settings > Storage and Data.
Solution 7: Enable Specific User/Group Download Settings
There are chances that the auto downloading of media may have been turned off for specific users or groups. So, check that this is not turned off by tapping on their name and check that you set the Save to Camera Roll to either Default or Always.
Also Read: How To Fix WhatsApp Keeps Crashing On iPhone/iPad
Solution 8: Check Your Internet Connection
You should also check that you have set your media uploads to happen over which connection. If you have set WhatsApp media download preferences to Wi-Fi only and you are using your WhatsApp through mobile data and vice versa then it will not show the photos or videos in gallery.
Solution 9: Check Your iPhone’s Time Zone
You should also check that your iPhone’s time match with your real-world location. If it is not matching then WhatsApp will disable the download of videos, photos and other files. So, to fix this, you need to set correct time on your iPhone.
If you don’t know how to set time on iPhone then visit Apple’s official post here – How to set time on iPhone.
Solution 10: Ensure You Have Sufficient Space
If there is sufficient storage space on your iPhone. If you don’t have then WhatsApp will not download media. So, check if you have low storage space then delete unwanted data and apps from your iPhone.
Also Read: WhatsApp Backup Stuck At 99 On iPhone? Here Is The Real Fix!
Solution 11: Uninstall And Reinstall WhatsApp
If the above solutions didn’t help to fix Whatsapp pictures and videos not showing in gallery then lastly you can uninstall and again install the WhatsApp.
But before you uninstall WhatsApp from your iPhone make sure to create a backup of WhatsApp and then uninstall it.
Once you uninstall it, go to App Store and again install WhatsApp from there.
So, in this guide, you have learned why WhatsApp Photos and videos are not showing in gallery in iPhone and you learned 11 effective solutions to fix WhatsApp pictures and videos not showing in gallery on iPhone. I hope your problem has been fixed and now your WhatsApp images and videos are showing in your iPhone’s gallery.
Max Field is a founder of recoveriphone-data.com. He is an iOS lover and loves to write tips, tricks, fixes for errors, data recovery solutions and more related to iOS, iPhone, iPad, iPod touch, iTunes and iCloud.