Learn 5 Different Solutions To Fix Microsoft OneNote Keeps Crashing On iPad!
OneNote is a very useful app to make notes anytime. It is really a helpful app that is provided by Microsoft. Many iPad users use it on their smartphones in making notes while attending class, meetings, planning, and other stuff.
But there are some users who are complaining that their OneNote keeps crashing on their iPad. If you are also facing the same problem then read this article. In this tutorial, you will find effective solutions on how to fix OneNote keeps crashing on iPad.
Let us start with a real user practical scenario.
Practical Scenario: A User’s OneNote Crashes Every 30 Seconds On iPad
Trying to take notes on Ipad in class and OneNote closes about every 30 seconds. IOS and app are both updated and current. How do I stop this from happening?
Source: Microsoft Community
Like the above practical scenario, many iPad users are going through the same problem due to various reasons. However, there are some common reasons for the crashing of OneNote on iPad.
So, let’s look at the reasons why does OneNote keeps crashing on your iPad.
Why Does OneNote Keep Crashing On Your iPad?
OneNote crashing issue is not limited to a particular reason because the app can crash due to various reasons depending on your scenario. However, below are some common reasons behind this issue.
- If you have deleted the notes that are lying in the Deleted Notes section or Recycle Bin section then your OneNote app can crash. In this case, you need to delete the files from the Deleted Notes folder.
- The auto-sync feature of OneNote is helpful but it can cause the crashing of the OneNote app as the OneNote that you have opened is either synced and modified at the same time or it is very large. In this case, you need to disable auto-sync to fix the crashing issue.
- If the OneNote installation contains corrupted files then it can also cause the same issue.
- When your OneNote app is not updated.
These are some of the common causes behind the crashing of OneNote app.
Now, let us move to the solutions to solve OneNote keeps crashing on iPad.
Solution 1: Update Your OneNote App
You should first check the update for your OneNote app and install the update and then check the issue is fixed or not.
Here, follow the steps to update OneNote app on your iPad.
Step 1: Launch Apple Play Store app on your iPad.
Step 2: Now, enter the name of the app in the search box.
Step 3: Next, hit on Update button to install the update.
Solution 2: Restart Your iPad
Another way to fix OneNote crashing on your iPad is to simply restart the device. Doing this will clear the software-related issue that is causing the crashing issue.
Follow the below steps to restart your iPad.
For iPad Without Home Button
Step 1: Press and hold both Volume button and top button unless you see the Power off slider on the screen.
Step 2: Now, drag the slider, and then wait for a few seconds for your iPad to turn off.
Step 3: Now, switch on your device by pressing and holding the top button unless the Apple logo appears on the screen.
For iPad With Home Button
Step 1: Press and hold the Top button till the Power off slider appears on the screen.
Step 2: Now, drag the slider and then wait for a few seconds so that your phone switches off.
Step 4: To switch on your iPad, you need to press and hold the Top button until the Apple logo appears.
Solution 3: Turn Off Auto Sync
If you have created the notebook on your Mac or PC and you sync those large files to your iPad and open it, then this can result in the OneNote app to crash. If you meet this scenario then you need to disable the auto-sync feature that comes turned on by default in the OneNote Settings menu.
When you disable this feature then the app will not sync your files to the cloud automatically which helps the OneNote app from crashing when your lunch it.
Follow the below steps to turn off auto-sync feature on OneNote app.
Step 1: Run OneNote app on your iPad.
Step 2: Then tap on Settings icon.
Step 3: After that, tap on Sync tab from the Settings menu.
Step 4: Now, turn off Auto Sync Attachments.
Step 5: Doing this will disable the auto-sync feature.
Now, try to open OneNote app on your iPad to check the issue is solved or not. If not, then follow the next solution.
Also Read: How To Fix iPad Shows Battery With Red Line
Solution 4: Check Recycle Bin Folder Or Deleted Notes
You should also check if you have unnecessary notes left over that you have deleted earlier. As you delete those unwanted and corrupted notes but they are not permanently deleted and they can be accessed from the Deleted Notes or Recycle Bin folder that is situated under the View tab at the top.
Thus, you need to check that the corrupted files that you have deleted are not stored in these folders.
Here, follow the steps to do the same.
Step 1: Run OneNote app on your phone.
Step 2: Then, go to View tab that is situated at the top.
Step 3: Here, hit on Deleted Notes or Recycle Bin (depends on what option you see).
Step 4: Now the deleted folder will be opened. Here, you need to check if there are any unwanted files are available.
Step 5: If the files are unnecessary to you then tap on the files and select the Permanently Delete option to remove them permanently.
Step 6: After deleting all the files, close the OneNote app and then open it again.
Now, check OneNote stop crashing or not.
Solution 5: Uninstall And Reinstall OneNote App
If the OneNote app that you have installed contains corrupted files then the OneNote app will crash. There, you can uninstall the app and then reinstall it again from Apple Store.
Note: Before uninstalling the app, you must backup the notes or sync the files to the cloud as it uninstalling the app will delete those files.
Now, follow the below steps to do the same.
Step 1: To uninstall the OneNote app, you need to tap and hold the OneNote app from your home screen and then hit Edit Home Screen option.
Step 2: Now, the app will jiggle. Tap on the cross icon on the OneNote app and then hit on Delete option to uninstall the app.
You can also uninstall the OneNote app from iPad’s Settings. For this navigate to Settings > General > iPad storage. Choose the OneNote app, open it by tapping on the app icon. Lastly, hit on Delete App option.
Once you uninstalled the OneNote app, install it again from Apple Store.
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Related Frequently Asked Question [FAQs]
Question 1 – Why Is My OneNote Not Working On iPad?
Answer – There could be different reasons for OneNote not working on iPad. Some of them are listed below.
- OneNote app is not updated.
- Installation files of OneNote are corrupted.
- Bugs or glitches on your iPad can also cause OneNote for working properly.
Question 2 – How To Fix OneNote That keep Freezing On iPad?
Answer – You can easily fix the freezing problem on your OneNote app. For this, you need to follow the same above-mentioned solutions.
I know it creates a problem when you are going to make a note on the OneNote app but it starts crashing. But now, you don’t need to worry as you can easily fix OneNote keeps crashing problems on iPad by following the above-discussed solutions.
Max Field is a founder of recoveriphone-data.com. He is an iOS lover and loves to write tips, tricks, fixes for errors, data recovery solutions and more related to iOS, iPhone, iPad, iPod touch, iTunes and iCloud.