Find Out The Different Solutions To Fix WhatsApp Backup Stuck At 99% On iPhone!
WhatsApp is a very famous app for chatting, video calling, voice calling, and sending media files. It lets you take a backup of your chats to Google Drive and iCloud. But sometimes while taking a backup it gets stuck at different percentages such as WhatsApp backup stuck at 0, WhatsApp backup stuck at 100, WhatsApp backup stuck at 95, WhatsApp backup stuck at 99, etc.
So, if your WhatsApp backup also gets stuck on iPhone and you want to fix it then read this guide. Here, we will show you different solutions to fix WhatsApp Backup stuck at 99 on iPhone.
Before jumping to the solutions, you should first know why your WhatsApp backup stuck at 99 on iPhone.
Why Your WhatsApp Backup Stuck At 99% On iPhone?
It is important for you to know the reasons why it is happening so that you can take care of it and prevent it from happening again in the future.
The following are some of the common reasons for this issue.
- You may have not logged into iCloud.
- If you don’t have enough storage space on your iPhone/iCloud.
- When iCloud driver is turned off or enabled on other devices with the same Apple ID.
- If iCloud servers are not available.
- When the internet connection is poor or unstable.
- Maybe WhatsApp automatic backup feature is disabled.
- If there is a compatibility problem with WhatsApp.
So, you have a basic understanding of why you are facing this problem on your iPhone. Now, it’s time to dig into the solutions to fix WhatsApp backup stuck at 99 on iPhone.
Aditional Reading: Transfer WhatsApp Messages From Android To iPhone Using Google Drive
Important Note: Though this guide is on for fixing the problem WhatsApp backup stuck at 99 on iPhone, but it also fixes below-mentioned problem as well:
- iPhone WhatsApp backup stuck at 0
- iPhone WhatsApp backup stuck at 100%?
- WhatsApp backup stuck at 1 on iPhone
- WhatsApp backup stuck at 2 on iPhone
- And so on…
Solution 1: Make Sure WhatsApp Backup Is Enabled
You need to check that WhatsApp is turned on in Cloud. If it is off then it will not work as expected.
Here, follow the steps to check this.
Step 1: Launch Settings app on your iPhone.
Step 2: After this, hit on your name at the top.
Step 3: Then scroll down to turn on “iCloud Drive” and check that “WhatsApp” is enabled.
Aditional Reading: How To Fix WhatsApp Keeps Crashing On iPhone/iPad
Solution 2: Force Restart Your iPhone
Another simple way to fix a stuck WhatsApp backup is to force restart or soft reset an iPhone. You can also try this method to fix this issue.
Follow the below steps to force reset your iPhone.
For iPhone 6 Or Previous Model: Press and hold the Power + Home keys for a few seconds until your phone restart.
For iPhone 7 Or 7 Plus: Press and hold both Power + Volume Up keys until you see the Apple logo on the screen.
For iPhone 8 Or Latest Models: Press Volume Up key and quickly release it. Immediately press Volume Down key and quickly release it. After this immediately press Side key and leave it once the Apple logo appears on the screen.
Solution 3: Make Sure WhatsApp Is Updated
You need to also check the update for WhatsApp. Your WhatApp backup is not working due to a recent buggy build installed on your phone.
To update your WhatsApp, you need to launch the App Store. Then, enter the name of the app in the search box at the top. After this, tap on Update button next to WhatsApp.
Solution 4: Check iCloud Storage
If there is not enough storage space in iCloud then your WhatsApp backup can be stuck at 99. As you know that you get 5GB of free storage space in iCloud and it can be filled very easily. Therefore, you need to make sure that you have sufficient storage space in iCloud.
Here follow the steps to check how much storage space is available on iCloud.
Step 1: Run the Settings app on your iPhone and then hit on your name.
Step 2: After this, hit on “Manage Storage” and you will be able to view the iCloud storage space along with the detailed information on how much space is used by the apps, photos, and others on your device.
Step 3: If the space is full or not enough to store the backup file then you can buy an additional storage plan or you can delete unwanted data to free up storage space for the backup.
Aditional Reading: How To Recover Deleted or Lost Photos From WhatsApp on iPhone
Solution 5: Check Internet Connection
Your WhatsApp backup can be stuck at 99% if there is some issue with your internet connection. You can check it by opening anything on a web browser. If you are unable to open the page on the web browser, then it means there is some problem with the internet connection that you are currently using.
In this situation, you need to change the Wi-Fi connection you are using. And if you are using mobile data then ensure that you have an active data plan.
Solution 6: Check iCloud System Status
Sometimes the iCloud server goes down and at that time you will not be able to backup WhatsApp. Hence you need to check the status of iCloud to make sure it is creating a problem or not.
To do that you need to open the Apple System Status page and there look for iCloud Backup. If you find green light next to it then there is no problem with the server. But you find orange light next to iCloud Backup then it indicates that there is some problem with the server. And you need to wait until the services are back to full strength.
Solution 7: Update Your iPhone’s Firmware
If you are running your iPhone on an older OS version then it can also cause problems while creating WhatsApp backup. So, you should look for firmware update and install it.
Below, learn the steps to update your iPhone OS.
Step 1: Go to Settings > General.
Step 2: Then hit on Software Update and look for the latest iOS version.
Step 3: If the latest OS version is available then tap on Download and Install button.
Once the updating process gets completed, your device will restart. Now, check WhatsApp backup stuck on iPhone problem is fixed or not.
Aditional Reading: Why WhatsApp Photos And Videos Are Not Showing In Gallery In iPhone
Solution 8: Change WhatsApp Auto Backup Settings
Many times the frequency of your WhatsApp backup is set to daily. In this case, WhatsApp may start a new backup before it has completed the previous backup. And this can cause your WhatsApp backup to get stuck. To fix this problem you need to change the backup frequency to weekly or monthly.
Here are the steps to do the same.
Step 1: Run WhatsApp on your iPhone and then go to its Settings.
Step 2: Now, tap on Chats and then Chat Backup.
Step 3: After this, hit on “Auto Backup” and change the backup frequency from daily to Weekly or Monthly.
Solution 9: Exclude Videos From Backup
If you are on multiple WhatsApp groups and receive many videos regularly then it will surely increase the backup size. But you can exclude videos while backing up WhatsApp.
Here, follow the steps to do so.
Step 1: On your, iPhone tap on WhatsApp icon.
Step 2: Then go to its Settings > Chat.
Step 3: Next, hit on Backup and toggle off Include Videos from WhatsApp backup option.
Aditional Reading: How To Stop WhatsApp Backup In Progress On iPhone
Solution 10: Reset Network Settings On iPhone
Sometimes users overwrite network settings by mistake which can cause this error. So to fix this, you need to reset the network settings of your iPhone.
Below, follow the simple steps to reset network settings on iPhone.
Step 1: Open Settings application.
Step 2: Then tap on General > Reset.
Step 3: After that, hit on Reset Network Settings option.
Solution 11: Delete the Earlier Backup And Try Again
You can also fix your WhatsApp backup stuck on your iPhone by deleting the previous backup. After this, you can try again to create a backup of WhatsApp conversations. Doing this will fix the issue due to which your WhatsApp backup gets stuck.
Below, follow the steps to do so.
Step 1: On your iPhone, open the Settings app and hit on your name.
Step 2: After this, tap on “iCloud Storage” and then select “Backup”.
Step 3: Now, select the most recent backup and then hit on “Delete Backup” to delete the backup.
Aditional Reading: Restore Deleted WhatsApp Messages Without Backup On iPhone
Solution 12: Leave WhatsApp Beta Program
If you are using WhatsApp Beta Program and facing a backup problem with the installed build on your iPhone then you should leave the beta program and move to a stable build for App Store.
For this, you need to open the TestFlight App > WhatsApp. Now, choose Leave beta program from there.
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Bonus Tip: Backup WhatsApp Using iTunes Or Third-Party App
If you are not able to store the WhatsApp Chat backup on iCloud then you should use iTunes or other third-party apps to backup WhatsApp.
Tip 1: Use iTunes To Backup WhatsApp
You can try to backup WhatsApp on your computer using iTunes.
Below, follow the steps to do this.
Step 1: Run the latest version of iTunes on your computer and then use USB cable to connect your iPhone to it.
Step 2: After this, click on Summary.
Step 3: Then under Backup section, click on “Back Up Now” button and ensure that you are creating a backup on “This Computer” not in iCloud.
Tip 2: Use Third-Party Software To Backup WhatsApp Chats
There are many third-party tools available in the market that you can use to backup WhatsApp data. Phone Backup is one of the best software among them that you can use to back up your WhatApp Chats as well as other data to your computer.
It supports all iOS versions as well as all iPhone models including iPhone 13/12/11/X/XR/XS/8/7/6. iPhone Data Backup & Restore tool lets you selectively restore data from iTunes and iCloud backup.
Here, follow the complete steps to backup WhatsApp chats using Phone Backup software.
Backing up WhatsApp chats is a good idea to keep them safe from deletion but it irritates the users when WhatsApp backup gets stuck. But now you don’t have to face it anymore as the above solutions will help you to fix WhatsApp backup stuck at 99 on iPhone.
By chance, if all the 12 solutions get failed to fix the problem then you can try 2 alternate tips to backup WhatsApp that is discussed above. Among iTunes or Phone Backup tools I would suggest you to try Phone Backup tool. This is because you will lose current data from your iPhone when you will restore WhatsApp backup but if you use Phone Backup tool then you will not lose data from your iPhone.
Max Field is a founder of recoveriphone-data.com. He is an iOS lover and loves to write tips, tricks, fixes for errors, data recovery solutions and more related to iOS, iPhone, iPad, iPod touch, iTunes and iCloud.