Overview: Are you trying to log in to Hulu? But you are not able to sign in. You don’t know why this problem is coming on your device. And how you will fix it. Don’t Fret! This guide will summarize some effective solutions to fix Hulu login problems. Also, we will look at the reason why you are not able to log in to Hulu.
Let’s start with a real user practical example!
Practical Example 1: An iPhone User Is Unable To Log In Into Hulu App
I am able to log into my account on safari and on every other device except for mine. I thought it was a problem with my iPhone 7+ phone but when I got a new iPhone XR I still have the same problem.
Source: Hulu Community
Practical Example 2: A User Not Able To Login To HULU After Entering Username/Password And Completing Captcha
I am unable to login to HULU. After typing username/password and completing the Captcha it returns to the Welcome screen and I am not logged in. Logfile attached.
@ approximately 00.00.01.35.537 is where I started my login attempt. I then tried another much later.
Source: RedFox Forum
Well, these are the two examples. Like this, there are many Hulu users who are going through the same problem.
So, let us first learn the reasons why can’t Hulu verify your email when signing up.
Reasons: Why You Are Not Able To Login Into Hulu
There could be different reasons why won’t your Hulu connect. Below I have mentioned some reasons why isn’t your Hulu working.
- When you enter the wrong login credentials.
- If you are not using Home network. You can’t log in to Hulu if you are trying to log in to another location except for home.
- If your Hulu subscription is expired or canceled then also you can’t log in to Hulu.
- When Hulu is down, then you will not be able to login into your Hulu account.
- If your device is not updated or if Hulu app is outdated.
- Due to slow internet connection.
- Corrupted cache data of Hulu app.
- Incomplete installation of Hulu app.
- When location settings is disabled.
- If web browser data is corrupted.
So, these are some of the major reasons behind Hulu login problem. There are various are other which can cause this issue but I have mentioned the main causes.
Now, without taking more time. We will jump to the solutions to fix Hulu login not working problems.
Solution 1: Restart Your Device And Wi-Fi Router
You should first turn off your streaming device (unplug your TV from electrical sources) and wait for a few minutes and switch on it again.
Do the same thing with your Wi-Fi router and then check you are able to login to Hulu or not.
Solution 2: Update Hulu App
If your Hulu recaptcha is not working or you are not able to login into your account then you should check the update for your Hulu app.
To update your Hulu app on iOS device like iPhone, open the Apple Store and then search for Hulu app in the search box and tap on Update button to install the latest update.
Solution 3: Reload Hulu Web Page
When you are unable to login to Hulu through a web browser then you should reload the login page. The steps to reload a web page are the same whether you are using Google Chrome, Safari, Firefox, or Edge.
Follow the below steps to do the same.
Step 1: Click on reload button on the web browser.
Step 2: Press the Ctrl + R (for Windows) or Command (⌘) + R key (for macOS).
You can also close your web browser and then reopen it again. And the go to Hulu login page again.
Solution 4: Restart Hulu App
If you have preinstalled Hulu app and you are watching the streaming on your iPhone, Apple TV, Smart TV or set-up box then you can simply restart your Hulu app to fix Hulu login problem.
Below, follow the steps to restart Hulu app.
Step 1: Close the Hulu app completely by removing it from your App Switcher, or Recent Apps.
Step 2: Then open the Hulu app again from the homepage or apps list.
Solution 5: Clear Cache And Data of HULU And Check Storage Space
You can face Hulu login problems if your device has a low storage space and cache and data of Hulu app gets corrupted.
So, you need to free up storage space on your iOS device by deleting unwanted data and apps. Also, clear the cache and data of Hulu app.
Solution 6: Check Your Internet Speed
You can run a speedtest on any web browser to check your internal connection speed as Hulu has its speed criteria for smooth streaming. They are mentioned below.
- 16.0 Mbps for 4K videos.
- 8.0 Mbps for live streaming.
- 3.0 Mbps for on-demand streaming.
If your internet speed is closer to 1.5 Mbps then there is a high for getting a poor quality feed and other problems like Hulu logging problem, Hulu crashing, Hulu not working, etc.
Your internet speed should be at average as it can be fixed and changed after some time. But if it is low every time then you should contact your ISP (Internet Service Provider).
You can also apply a few things to improve the internet connection.
Close all the background applications.
If you are using a Wi-Fi router for an internet connection then you should take your device closer to the Wi-Fi router to get better signal strength.
Disconnect the device other than your device on which you watching streaming on Hulu.
You can also use an Ethernet wire to connect your device directly with your Wi-Fi router.
Solution 7: Check Login Credentials
It is seen that many Hulu users enter the wrong email ID and password and they receive the message “Your login is invalid. Please try again.” It means that you are entering the wrong email address and password.
If you make payment for Hulu using third-party apps such as Apple Roku, Amazon, Sprint, etc. then try to log in with the email address and password that you use for their services as your login details can be the same for Hulu.
If you have forgotten the password then you can reset the password from here. You must check your junk or spam folders if you are not seeing it is after 15 minutes. If you not don’t get the password reset then your account can be linked to a different email address.
If you have forgotten the email address or are unable to remember the exact emails address then you can recover the email address from here.
Solution 8: Check Your Subscription Status
You should check the subscription status of your Hulu account. Check that your Hulu subscription is not expired. Be sure that you have made payment for your subscription and it was not canceled due to any reason.
Also if you can login into hulu.com, but you failed to login on other devices then you need to check your Hulu subscription. If you find that your subscription is expired then make payment.
After that, you will be able to login to Hulu on all of your devices.
Solution 9: Use Your Home Network To Access Hulu
If you are trying to logging and accessing Hulu in another location other than home (home network) then it will not let you login. You can use Hulu’s live TV service on another location on your iOS device, but you must check in to your home network every month (after 30 days) to make it work. You can manage your Home network for Live TV from here.
Solution 10: Activate Your Hulu Account
You will only be able to login to your Hulu app and website if you have activated your Hulu account earlier.
You can follow the below links to complete the Hulu account activation process.
Solution 11: Check If Hulu Is Down
If your Hulu login not working captcha then you should check that Hulu is not down. It is possible that Hulu is down and due to this Hulu not working on smart TV.
So, you can visit downdetector website and check the status of Hulu and if you find it down then you need to wait until it gets fixed.
Solution 12: Technical Glitch On Devices
It is possible that there is a technical glitch on your Smart TV, iPhone or streaming device like Roku on which you are using Hulu app.
If this is the case then you need to uninstall the Hulu app and reinstall it again.
Also Read: Apple ID Is Greyed Out? Here How To Bypass
Solution 13: Turn On Location Settings
If your location settings are not enabled then some of the Hulu functions will not work properly which can cause login problems. So, check that your location is not disabled. If it is disabled then enabled it.
Solution 14: Hard Refresh Your Hulu Web Page
You can hard refresh your Hulu web page to fix Hulu login not working issue.
Follow the below steps to hard refresh your Hulu web page to fix Hulu login problems.
For Windows: Press the Ctrl + F5 keys simultaneously at the Hulu login page.
For macOS: Press Command (⌘) + Option (⌥)+ R together.
Solution 15: Update Your Device
If you are using Hulu app on your iOS device like iPhone then you should check the update for your Hulu app.
Follow the below steps to update your iPhone.
Step 1: On your iPhone, go to Settings > General.
Step 2: After that, tap on Software Update.
Step 3: If you find the Update for your device then install it using the on-screen instructions.
Solution 16: Force Stop Hulu App
When Hulu can’t verify your email then you can force stop your Hulu app to fix this problem.
Follow the below steps to force stop Hulu app on iPhone.
Step 1: On your iDevice, open Hulu app.
Step 2: Now, swipe up from the bottom of the screen and hold your finger near the middle of the screen unless all your open applications appear.
Step 3: Next, to bring a minus sign, you need to hold your finger in the middle of the screen for a few minutes.
Step 4: Then, press the minus sign to close an app.
Solution 17: Run Malwarebytes
Your system might be affected by viruses and malware that can cause Hulu login issues. Viruses consume your system resources and bandwidth that making it difficult for Hulu to load the content.
So, you can fix this problem by downloading Malwarebytes on your device and run the full system scan feature. This will search your storage for infected files and remove them from your system automatically.
Solution 18: Login To Hulu On Incognito Mode
Many Hulu users receive Error: Your Login has been blocked” message while trying to sign in to Hulu. In this situation, you can try to login to Hulu on an incognito window.
On an incognito window, all extensions or plugins will be disabled until the settings allow it.
Also, cache and cookies stored on your web browser will not interfere with the Hulu Login page. If you are using VPN then this cache will give your location.
In this way, Hulu prevents or blocks your IP from accessing its content. If you are using an adblocker or captcha bypasser plugin then these can interfere with the Hulu login page and you can face Hulu log-in button not working issue.
To open the incognito mode/window, you need to apply the same step in any web browser as the steps are the same on any web browser. I have given the example of Google Chrome.
Firstly, open Google Chrome and then press the CTtrl + Shift + N buttons simultaneously. Then click on 3 dots and choose New incognito window.
For Safari on macOS, press Command + Shift + N key simultaneously.
Solution 19: Login To Hulu Using Web Browser Instead Of Using The App From The Window Store (For PC)
Hulu is not supporting the Hulu app available on the Windows Store. Hence, with no new app update or bug fixes, you can encounter some issues on Hulu such as login issues.
That is why we recommend you to login using the Hulu website as it is always optimized and updated.
Solution 20: Temporarily Disable, Reconnect or Check Your VPN
If you use VPN then Hulu might recognize it and prevent you from accessing content and login to Hulu. It has its own technique to find out when you are using a VPN to spoof your location. Therefore, Hulu can show you Proxy errors or cause other issues like login issues.
Those users who are new should disable their VPN and then restart their browser and login into Hulu.
If you are not in the US and wanted to watch the stream on Hulu then don’t panic as you can use a VPN with Hulu without any login error. Firstly, you use take free or low-quality VPNs as there is a high possibility for you to get blocked.
It happens because these VPNs assign the same IP address to tonnes of other users. Therefore, it becomes very easy for the Hulu algorithm to find and deny your login request.
Hence, you are suggested to use a quality VPN service such as NordVPN, which works very well with Hulu. Additionally, they have Specialty Servers that enhance your anonymity and let you login without any issue.
Follow the below steps to make your VPN work with Hulu.
Step 1: Firstly, turn off your VPN connection and then connect to other US server.
Step 2: You can use VPN service’s Specialty Servers (if you have) such as Obfuscated Server on NordVPN.
Step 3: Now, clear your web browser cache and then try it again.
Step 4: Disable GPS services.
Step 5: You can use a different web browser.
Solution 21: Delete Your Web Browser Data
You always use your web browser to watch Hulu videos and movies and for that, you need to interact with the platform or log in.
As you know that every web browser stores data so that you can easily open the site. This data comprises cookies, cache, and site data.
But, this data can interfere with Hulu and create problems while login to it. Therefore, you need to clear your web browser data to fix this issue.
Follow the below steps to clear web browser data.
Below I have mentioned the steps on Google Chrome, but the steps will be the same for other web browsers (like Firefox, Edge) on Windows.
Step 1: Access the browsing history by pressing Ctrl + H. Or tap on menu button and select History.
Step 2: Now, on that page, you need to tap on Clear Browsing data button. For Google Chrome you will find it on the left.
Step 3: After that, under Basic, check that all the options are checked. Also, choose a time range of All time.
Step 4: Next, tap on Clear Data.
For macOS (Safari)
Step 1: Launch Safari browser and click on menu > Safari. Then choose “Preferences…”.
Step 2: Now, select Advanced from the top bar and check mark the box “Show Develop menu in bar”.
Step 3: After that, click on Develop under Menu bar and choose Empty Caches.
Step 4: Next, you can clear your search History and other Site Data and Cookies by clicking on Safari > Clear History.
Step 5: At last, hit on Clear History.
Solution 22: Use Different Devices To Login Into Hulu
If you are not able to login to Hulu then you should use another device to login to Hulu. This error usually comes on set-up boxes, where you can’t login to watch Hulu on your TV.
You can use your iPhone or PC instead of your device.
If it works well on your PC then you can mirror its screen to your TV using an HTML cable.
Solution 23: Disable Browser Extensions
Hulu website is not compatible with browser extensions and it will not work if the extensions are enabled.
So, to fix this, you need to disable browser extensions.
Step 1: Launch the browser and open its Settings.
Step 2: Then, click on the Extensions tab from the side drawer to manage your browser extensions.
Step 3: After that, disable all your browser extensions and restart your browser.
Solution 24: Contact Hulu Help
If the above-discussed solutions get failed to fix Hulu login not working. Now, you have only one option that is to take help from Hulu help.
This will find and fix any account problem and prevent you from logging in.
You can contact Hulu Help using their Contact Up page.
Step 1: On your web browser open Hulu Contact Up page.
Step 2: Then, choose the topic which best describes your problem. For this, you are suggested to choose Device Setup & Login and then Email & Password not working.
Step 3: After that, click “I Still Need Help” to get the contact methods.
Step 4: Here, you will find a different way to communicate with Hulu such as phone calls or live chat.
Also Read: How To Fix Can’t Open Camera Roll on iPhone
Where there is an issue, there are solutions as well. Hopefully, you fix Hulu login problem. You have learned various solutions to fix this issue and also you know why this error is coming.
If you find this article helpful and useful, then please share it.
Max Field is a founder of recoveriphone-data.com. He is an iOS lover and loves to write tips, tricks, fixes for errors, data recovery solutions and more related to iOS, iPhone, iPad, iPod touch, iTunes and iCloud.