Learn 8 Effective Solutions To Fix iPhone Stuck On FaceTime Call Ending!
Overview: It has been reported by many iPhone users, mostly by iPhone X users that their device gets stuck on FacTime call ending, followed by iPhone XS (Max)/XR, 8. Hence, I have decided to write this article. It offers all of the possible solutions that will definitely going to fix iPhone XS (Max)/XR/X/8 stuck on FaceTime ending.
- Solution 1: Shut Down iPhone From Settings and Then Restart It
- Solution 2: Force Restart [Hard Reset] Your iPhone
- Solution 3: Force Quit FaceTime App And Re-Launch It
- Solution 4: Turn Off and On FaceTime
- Solution 5: Reset All Settings
- Solution 6: Re-Install The FaceTime App
- Solution 7: Fix iPhone Stuck On FaceTime Ending Using iOS System Repair
- Solution 8: Restore Your iPhone Via iTunes
So, let’s start with real user’s practical scenario!
Practical Scenario: A User iPhone X Got Stuck On FaceTime And It Doesn’t Close
Hi Apple,
Every tenth time Facetime stops working properly on my iPhone X iOS 11.3.x (can’t follow the number of the patches , anyway the latest available one in May 2018)
It doesn’t matter, because same problem persisted before this latest update neither.
Symptom: After one of the partner hangs up a call, the screen shows the ‘Call ended’ text and all of the buttons (among the red one in the bottom center) turns unavailable.
But that’s all, the app doesn’t actually close.
I can’t force close the app neither, I can close every other app but this one doesn’t have the little red symbol on its top left corner.
If I try to make an other FaceTime call, it just shows up on the screen like it is waiting for the previous call to be finished, but never actually goes through. When I hang up this new call it goes to the list, so two calls are ‘ending’ but never go away.
Wanted to take a screen video, but as soon as I’m trying to swap back to FaceTime, Screen capturing is asking if I want to stop recording (Options are Stop’ and ‘Cancel’)
An other thing, and makes it even more annoying, I can’t restart the phone using the Power and Volume keys, because it only brings the frozen Facetime app windows to foreground.
The only way how I can make to phone works again to go into the Settings, find ‘Shut Down’ under General and proceed.
Anybody else has the same issue?
Solution?
Source: Apple Community
That was just one example, but there are many users out there experiencing the similar problems on their iPhone.
Also Read: [Fixed] iPhone Stuck At ‘Attempting Data Recovery’ On iOS 11/10
So, now the question arises – How to fix iPhone stuck on FaceTime calling ending?
Well, continue reading the article to find out the solutions to fix the issue by yourself.
Note: Below mentioned solutions is applicable to all iPhone models including iPhone XS Max/XS/XR/X, iPhone 8/8 Plus, iPhone 7/7 Plus, iPhone 6S/6S Plus, iPhone 6/6 Plus, etc running on iOS 12, 11, 10, 9 and former.
Solution 1: Shut Down iPhone From Settings and Then Restart It
When your iPhone get stuck on FaceTime ending, then most of the users simply turn off their device and then restart it, but it does not fix the issue. Hence, we advise you to turn off your iPhone from settings and then restart it.
Here how to do this:
- Go to Settings.
- Tap General.
- Scroll down and tap on Shut Down.
Just wait for few minutes and then restart your device and check if your iPhone stuck on FaceTime ending problem is fixed or not. If not, then follow next solution.
Also Read: [Problem Fixed]: iPhone Deleting Photos By Itself
Solution 2: Force Restart [Hard Reset] Your iPhone
This is another quick troubleshoot to fix iPhone stuck on FaceTime won’t turn off.
Here follow the steps on how to force restart/hard reset your iPhone.
For iPhone XS/XS Max/XR/X, iPhone 8/8 Plus:
- Press and quickly release the Volume Up
- Press and quickly release the Volume Down
- Press and hold the Power button on the other side, until you see the Apple Logo, and then release.
- The screen will go black temporarily as the iPhone shuts down and reboots.
For iPhone 7 and iPhone 7 Plus:
- Press and hold Power and Volume Down buttons together at the same time until you see the Apple logo.
For iPhone 6/6S and earlier:
- Press and hold Power and Home buttons together at the same time until you see the Apple logo.
Now check if your phone is stuck on FaceTime ending issue is fixed or not. If not, then move to next solution.
Also Read: How To Recover Data From Water Damaged iPhone That Won’t Turn ON
Solution 3: Force Quit FaceTime App And Re-Launch It
In some case, if you think that FaceTime app is creating any problem on your iPhone, then you can move ahead to force quit the app.
Here follow the steps to force quit the FaceTime app:
- First go to Home Screen. Now double tap the Home. It will show the list of apps that is running in the background on your iPhone.
- Look for FaceTime app and swipe it up.
- This will close the app from the list thereby force quitting it.
If this solution also not work for you in solving the FaceTime stuck on ending, then try other fixes.
Also Read: iPhone Deleting Messages By Itself? Here Is The Real Fix!
Solution 4: Turn Off and On FaceTime
This is another fix that you can follow to resolve the issue of iPhone stuck on call ending – simply turn off and turn On FaceTime.
Here follow the steps to turn off/on FaceTime:
- Go to Settings.
- Scroll down and tap on “FaceTime”.
- Turn OFF FaceTime and wait for few seconds.
- Now turn it ON.
In most of the cases, this solution has worked. But in your case, if it didn’t, then try out other solutions.
Solution 5: Reset All Settings
Another quick solution to fix iPhone frozen on FaceTime call ending is to reset all settings.
Here follow the steps to reset all settings on iPhone:
- Go to Settings.
- Tap General.
- Tap Reset.
- Tap Reset All Settings.
Note: Resetting all settings will restore the app and some of the system settings to its default settings, but it will not erase any data stored in your phone such as photos, videos, contacts, messages, etc.
Also Read: Top 4 Ways To Transfer Data From Old iPhone To iPhone XS/XS Max/XR
Solution 6: Re-Install The FaceTime App
If following above solutions doesn’t work for you then uninstall the FaceTime app and then re-install it. May be this can help you in fixing iPhone X/XS/XS Max/XR stuck on FaceTime.
Here follow the steps to uninstall and re-install FaceTime app:
- From your Home screen, just give a long tap on FaceTime app icon.
- You will notice that app icon shake and cross (x) mark pop-up at the left corner of the icon.
- Simply tap on “cross” mark and delete the app.
Next follow the steps to re-install the app:
- Go to App Store.
- Search for FaceTime and install the app from there.
Now launch the app and see if problem of iPhone stuck at FaceTime ending is resolved or not. If not then try other below-mentioned solutions.
Also Read: 5 Solutions To Recover Lost or Deleted Data From iPhone XR
Solution 7: Fix iPhone Stuck On FaceTime Ending Using iOS System Repair
If none of the above solutions work for you, then it’s high time that you must try third-party professional software popular as iOS System Repair Tool. This tool is deigned to fix iOS system to normal thereby fixing all sort of iOS device issues.
Since, nothing has worked in your case to fix iPhone stuck on FaceTime call ending, it seems that there is something wrong with your iOS and therefore it this software comes handy for you. This tool is perfect as it can help you to fix iPhone stuck on FaceTime ending with ease.
The best thing about this iOS System Repair Tool is that it is available for both Windows and Mac computer.
 *Trial version only show how it works and not fix iOS to Normal. |  |
 *Trial version only show how it works and not fix iOS to Normal. |  |
Besides fixing iPhone frozen on FaceTime call ending, it also fixes other several iOS device issues such as iPhone Stuck at Apple logo, recovery mode, white/black/red/blue screen of death, iPhone starts randomly and so on.
Supported iPhone: iPhone XS Max/XS/XR/X/8/8 Plus/7/7 Plus/6S/6S Plus/6/6 Plus/SE/5/4 running on iOS 12, 11, 10 and former.
Note: This solution fixes iPhone stuck on FaceTime without any data loss.
Below learn the steps to fix iPhone stuck on FaceTime ending without data loss by using iOS System Repair Tool.
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Steps To Fix iPhone Stuck On FaceTime Ending
Note: Fixing/Repairing iOS to normal by using iOS System Repair, your iOS device will get updated to latest iOS version. If your device is jailbroken, then it will get updated to non-jailbroken version. And if you have unlocked your device then it will get re-locked.
Step 1: Connect Your iOS Device To Computer
Download, install and launch iOS System Repair on your computer and click on “Repair” from the available option.
Now connect your iPhone, iPad or iPod Touch to your computer with the help of USB cable that came along with the device. As iOS System detects your iOS device click on “Start” to begin the process.
The tool will then show the details information of your device such as device model, iOS version, baseband version, jailbroken or not, etc. Click “Next” to continue.
Step 2: Boot Your iPhone, iPad or iPod Touch In DFU Mode
If your iOS device is not functioning properly, then iOS System Repair Tool will prompt you to boot your iOS device in DFU Mode. Simply follow the steps mentioned-below to boot your iPhone, iPad or iPd Touch into DFU mode.
Step To Boot iPhone X/8/8 Plus/7/7 Plus In DFU Mode:
- Switch OFF your iPhone.
- Press and hold the “Volume Down + Power” button together for 10 seconds.
- Release the “Power” button but keep pressing the “Volume Down” button until your device get into DFU mode.
Steps To Boot Other iOS Devices Into DFU Mode
- Switch OFF your iOS device.
- Press and hold the “Power + Home” button together for 10 seconds.
- Release the “Power” button but keep pressing the “Home” button until your device get into DFU mode.
Step 3: Select And Download The Firmware
To get a guaranteed and successful system recovery, you must select the right device model and firmware information. After that, click on “Download” button.
Since the firmware download is large, you have to wait for some time to complete the download. During the process make sure your network is stable. If your firmware download fails or if it is not downloaded successfully, then you can also click on “Copy” to download the firmware from the Apple official site and click on “Select” to restore the downloaded firmware.
Step 4: Fix iOS Back To Normal Condition
As the firmware download gets completed, click on “Fix Now” button to begin the process of repairing the iOS system issues and bring back your iOS device to work normally again.
Once the repairing process gets complete, your iPhone, iPad or iPod Touch will restart as normal. If it does not boot normally, then try the process again by clicking on the “Try Again” button.
*Trial version only show how it works and not fix iOS to Normal. | |
*Trial version only show how it works and not fix iOS to Normal. | |
Also Read: How To Restore iPhone From iCloud Without Resetting
Solution 8: Restore Your iPhone Via iTunes
You can also restore iPhone with iTunes to get rid of iPhone stuck on FaceTime call ending.
Note: This solution will erase all data that is stored in your iPhone. Hence, it recommended that you must first backup your iPhone.
Here follow the steps to restore your iOS device with iTunes:
- Connect your iPhone to your computer with the help of USB/lightning cable.
- Launch iTunes on your computer. Make sure that you have latest version of iTunes.
- Select your iPhone icon under “Devices” and wait for the next screen to open-up.
- Now go to “Summary” tab and click on “Restore iPhone”.
- iTunes will pop-up another confirmation window, just click on “Restore”.
- Now simply just wait for the process to get complete.
Once completed, check “FaceTime ending stuck on iPhone” problem might have been fixed.
Wrap Up
So, those were 8 solutions that you can follow to fix iPhone stuck on FaceTime ending. You restart your iPhone, force restart it, force quit FaceTime app, turn off/on FaceTime, reset all settings, re-install FaceTime or restore your iPhone using iTunes.
But if nothing works, then I highly suggest you to try iOS System Repair Tool as it can easily fix the issue quickly and easily without any data loss.
Max Field
Max Field is a founder of recoveriphone-data.com. He is an iOS lover and loves to write tips, tricks, fixes for errors, data recovery solutions and more related to iOS, iPhone, iPad, iPod touch, iTunes and iCloud.
