Learn Effective Solutions To Fix Erase All Contents And Settings Not Working Or Stuck in Erase All Content And Settings Or Facing Problem In Factory Resetting iPhone Or iPad!
All iOS devices provide a built-in feature to factory reset or erase all contents and settings. This reset feature is used by many iPhone/iPad/iPad Touch users to fix many issues of their iDevice. Some people use it to erase all data from their phone before selling it to another person.
But many iOS users are complaining that they are unable to erase all contents and settings. They say that Erase all contents and settings is not working, some say their iPhone got stuck in “erase all content and settings” screen.
Anyway, if you are also facing this issue then read this tutorial. Here, you will find some effective solutions to fix erase all contents and settings not working on iPhone/iPad.
Also Read: How To Reset iPhone Without SIM Card
Solution 1: Sign Out From iCloud Account
Signing out from iCloud has helped many users to solve Erase All Contents and Settings not working problem on iPhone/iPad. It really works to fix this issue.
While doing the reset process you should also check that you are connected to a working Wi-Fi connection or your mobile data.
Solution 2: Restart Your iPhone Or iPad
You can restart your iPhone or iPad to fix Erase All Contents and Settings not working problem on iPhone or iPad.
So, follow the below steps to restart your iPhone or iPad to solve Erase All Contents and Settings not working problem on iPhone or iPad.
Restart iPhone X:
Step 1: Press and hold both Side and Volume Up/Down buttons unless you see the slider.
Step 2: Slide the slider from left to right to switch off your iPhone X.
Step 3: After that press and hold the Side button unless the Apple logo appeared on the screen.
Restart iPhone 8 or Earlier Or iPad:
Step 1: Press and hold the Top or Side button unless you see the slider on the screen.
Step 2: Slide the slider to the right to switch off your Device.
Step 3: After that again press and hold the Top or Side button unless the Apple logo appears on the screen.
Also Read: How To Unlock iPhone XS (Max) Forgot Passcode [3 Solution]
Solution 3: Hard Reset Your Device To Fix iPhone Or iPad Stuck on “Erase All Content and Settings”
You can also hard reset your iOS device to fix erase all content and settings not working verification failed problem. This solution has helped many users to solve this factory reset problem on iPhone or iPad.
Here, follow the steps to hard reset iPhone or iPad to solve Erase All Contents and Settings not working problem on iPhone (iPad).
For iPhone 6s or Earlier Or iPad Or iPod Touch:
Step 1: Press and hold both Home + Sleep/Wake buttons.
Step 2: Don’t leave the buttons when you see the power-off slider on the screen.
Step 3: Now, the phone’s screen will turn black and a silver Apple logo appear. After this, you can leave the buttons.
For iPhone 7 Or 7 Plus:
Step 1: Press and hold both Volume Down + Sleep/Wake buttons.
Step 2: When the Apple logo appears on the screen then you need to leave the buttons.
For iPhone 8 Or iPhone X:
Step 1: Press and quickly release Volume Up key.
Step 2: Again press and release Volume Down key.
Step 3: Hold the Slide key unless the Apple Logo appears on the screen.
Also Read: How To Factory Reset iPhone Without iCloud Password [4 Solutions]
Solution 4: Update Your iPhone or iPad To Latest Version
iOS update brings new features with them and also fixes issues on your iOS device. Maybe after updating iPhone or iPad fix “Erase All Content and Settings not working” issue. You can update your iDevice via the device’s Settings or by using iTunes.
Now, follow the below steps to solve Erase All Contents and Settings not working problem on iOS device by using the device’s settings.
Step 1: Connect your iDevice to a good Wi-Fi connection.
Step 2: Now go to Settings > General > Software Update.
Step 3: If you are asked to remove the apps to free up space then tap on Continue button to delete apps from your smartphone.
Step 4: Now, tap on the Install button. After this, your device will begin downloading the latest iOS update. And once, it gets completed the new update will be installed on your phone.
Step 5: If prompted to enter the passcode during the update process then enter it.
Also Read: How To Fix iOS Downgrade Stuck Problems [5 Solutions]
Solution 5: Use iCloud Or Find My iPhone To Erase Your iPhone
If you are using iCloud and Find My iPhone on iOS device then you can easily erase your smartphone remotely and remove it from your account by signing in to iCloud Find My iPhone, choose the iOS device and hit on Erase. Once your device gets erased click Remove from Account.
Solution 6: Factory Reset Your iPhone/iPad Using iOS Data Eraser Software
You can also use another way to erase iOS device apart from using the device’s Erase All Contents and Settings features and iOS Data Eraser software is one of them. This iPhone Data Eraser tool will completely wipe your iPhone/iPad.
![]() *Trial version only scans and previews erasable files. |
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![]() *Trial version only scans and previews erasable files. |
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In fact, factory resetting iPhone/iPad by using iOS Data Eraser tool is safer than by using Erase All Contents and Settings as this iPad Data Eraser software will permanently delete your device data and there will be no chance to recover them back again. This helps you in keeping your data and privacy protected. Whereas, on the other hand when you reset your Device via Erase All Contents and Settings then the erased data can be recovered by using professional Data Recovery software.
You can also use this program when erase all content and settings passcode not working on your iOS device.
Below, follow the complete steps to factory reset/erase your iPhone or iPad by using iOS Data Eraser Software.
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Steps To Factory Reset/Erase iPhone or iPad When “Erase All Content and Settings” Stop Working
Step 1: Connect Your iOS Device To The Computer
First download, install and launch iOS Data Eraser software on your computer.
Select the option “Data Eraser” among the available module.
Now connect your iPhone, iPad or iPod touch to computer with the help of lightning cable. Once the software detects your device, it will display 5 options to you. Simply click on “Erase All Data” option to begin the data erasing process.
Step 2: Start To Erase All Data Permanently From iOS Device
Click on “Erase” button to start the erasing process.
Confirm the erasing process by typing “delete” word in the box and then click on “Erase now” button.
Note: The data deletion is permanent and it cannot be recovered so make sure that you want to delete all data from your iOS device and you do not need it anymore.
Step 3: Wait For Data Eraser Process To Get Complete
Once the eraser process starts, you have to just wait for the deletion process to get complete. The only thing you have to make sure that your iOS device is connected during the whole process.
Once, the data eraser process gets complete, you will see a window saying “Erase Completely!” as shown in the image below.
Now your iPhone, iPad or iPod touch data is fully and permanently erased and your device is completely new with no content and you can now begin to set-it up as per your need.
![]() *Trial version only scans and previews erasable files. |
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![]() *Trial version only scans and previews erasable files. |
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Also Read: [iOS] How To Fix Ghost Touch Problem On iPhone/iPad
Related Frequently Asked Questions [FAQs]
Question 1 – Can I Reset My iPad Without Affecting My iPhone?
Answer 1 – YES, you can reset your iPad without affecting your iPhone.
Question 2 – What Does Erase All Content And Settings Do On An iPad?
Answer 2 – Erase all contents and settings wipes all your device’s data and settings and fix several problems of iOS device and make it work properly.
It only erases your installed apps, settings, saved data from your device.
Question 3 – Why Won’t My iPhone Let Me Erase All Content And Settings?
Answer 3 – Your iPhone won’t let you erase all contents and settings if your iPhone OS is not updated to its latest version, your device contains some infected data, etc.
Wrap Up
Though, these are the 6 effective solutions to fix Erase All Contents and Settings not working on iPhone/iPad. If you find it difficult to erase your Apple device using Erase All Contents and Setting method then you are highly recommended to use iOS Data Eraser software to erase your iPhone or iPad completely.

Max Field
Max Field is a founder of recoveriphone-data.com. He is an iOS lover and loves to write tips, tricks, fixes for errors, data recovery solutions and more related to iOS, iPhone, iPad, iPod touch, iTunes and iCloud.